What type of personal information we collect?

Squashop may collect the following personal information from users of the Website through the corresponding forms: name, e-mail address, postal address, telephone number, date of birth, gender when the user visits the Website, registers, places an online order or contacts Squashop. Under no circumstances will it collect said information via channels other than the aforementioned Forms, even if they are available on the Internet (e-mail, fax, chat, Facebook, etc). If said information is received via one of these means, Squashop will not use it for any of the purposes stated in the following section. Furthermore, Squashop shall not be responsible for the security of said information, nor can it guarantee the confidentiality of the same.

In all cases, the details requested via the Website are necessary to provide an optimal service to the user. In cases where the user does not provide the requested details, Squashop cannot guarantee that the information and services provided will fully satisfy their needs.

How do we use it?

By checking the corresponding box, users expressly, freely and unequivocally accept that their details will be treated by Squashop for the following purposes:

  • Improve the shopping experience.

  • Process their online orders, including the sending of e-mails and/or text messages to inform them of delivery status.

  • Process order returns.

  • Manage their account at Squashop.lv

  • Contact them if there is any problem with any of their orders or for other logistical reasons.

  • Respond to their queries.

  • Send them commercial information by e-mail to inform them of new products, special offers and news relating to the Website and/or Squashop in general and Newsletters. The aforementioned commercial information relates to products or services offered by Squashop, as well as any collaborators or partners with whom it has reached a sales promotion agreement among its customers. Under no circumstances will the collaborators or partners have access to the personal details of users. In all cases, the commercial notifications will be made by Squashop and will relate to products and services within its business sector.

How do we protect your personal information?

The Website uses data security technologies such as firewalls, access control procedures and cryptographic mechanisms to prevent any unauthorised access to data and guarantee data confidentiality. In order to achieve said aims, users accept that Squashop will obtain data for the purpose of authenticating access controls.

Furthermore, all transactions via the Website will be performed via secure payment systems. Confidential payment details are transmitted directly in encrypted format (SSL) to the corresponding entity.